Job Opening Description

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Technical Trainer

Responsibilities:

Experience in getting a robust training program off the ground
Have participated in producing and delivering training on Office 365 core products, Adobe Acrobat, and Adobe eSign
Deliver training on the interplay of Microsoft 365 products and Adobe Acrobat/eSign
Develop and deliver training on newly acquired and/or unfamiliar products/services
Ability to deliver training in person, virtually, and in hybrid environments
Involvement in creating training and takeaway materials, and recording/editing/training videos
Ensure the quality and consistency of course content throughout the program life cycle
Manage data on completed courses
Evaluate the overall effectiveness of programs and make improvements

Qualifications:

Knowledge/Experience:
Bachelor’s degree in Information Technology (or related discipline) or equivalent experience required
Minimum of two years of experience
Experience in training on Microsoft 365 products, in specific but not limited to, both desktop and mobile versions of:
Teams
SharePoint Online
OneDrive
Outlook
Other products are required

Other Qualifications:
Comfortable making decisions and suggesting problem-solving measures
Demonstrated skill in time management
A leader and collaborator with strict attention to detail
Authorized to work in the United States

Competencies:
Great interpersonal and communication skills
Solid analytical, planning, and assessment abilities
Ability to maintain professionalism under pressure
A high degree of organization and initiative
Demonstrated ability to work as a team player, including coordination and facilitation skills

This position is part of the NED Bargaining Unit.

 

To Apply:

Visit the NED website. Applications must include a cover letter, resume, desired salary, and contact information for three professional references, of which one should be a supervisor. Please, no phone call inquiries.

The NED is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other legally protected characteristics covered by applicable law. The NED is committed to working with and providing reasonable accommodation for all qualified individuals and bases all employment decisions on qualifications, merit, and business need. The NED believes that diversity and inclusion amongst our team members are critical to our success as an organization operating globally and seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

For more information, please visit our website at www.ned.org or [email protected]