Reporting to the Assistant Dean of Enrollment, Marketing, and Communications, the graduate enrollment manager supports enrollment efforts, generates applicant leads, and serves as prospective students primary point of contact.

Primary duties for graduate enrollment manager include:

• Recruiting, advising, and corresponding with master’s and PhD applicants
• Representing and presenting graduate programs at virtual and in-person events
• Engaging in travel, both domestically and abroad, to represent the School at fairs, conferences, and on-site visits
• Planning and delivering on-campus, virtual, and regional information sessions for prospective students
• Recruiting, training, and managing student and alumni ambassadors
• Administrative and clerical work related to enrollment operations
• Corresponding regularly with prospective students, documenting interactions, and compiling data on funnel performance
• Making extensive use of CRM software (i.e., Slate) to engage, track, review, and support prospects and applicants
• Managing assigned cohorts throughout each step of the admissions funnel, from prospect through matriculation, while providing holistic, student-centered advising

In addition to recruitment responsibilities, the graduate enrollment manager will support the team with day-to-day office functions, event planning, and coordinating on-campus enrollment activities. The graduate enrollment manager will also track correspondence with prospective students, advise the team on applicants to the School, and identify third-party entities for potential articulation and/or cost-sharing agreements that may increase graduate enrollment at Korbel.

In conjunction with colleagues in the Office of Graduate Enrollment, the graduate enrollment manager will ensure that all applicants receive the utmost care and attention as befitting an elite institution of international studies. To this end, the graduate enrollment manager will work to maintain the holistic, student-centered approach to strategic enrollment management as practiced at Korbel.

Knowledge, Skills, and Abilities

• Ability to communicate effectively and provide outstanding customer service
• Strong writing and public speaking skills
• Ability to take initiative and work independently while still collaborating in a team environment
• Ability to build relationships quickly with prospective students, campus stakeholders, and third-party organizations
• Growth mindset and problem-solving skills
• Ability to work under pressure while maintaining professionalism and attention to detail
• Ability to travel internationally and domestically
• Able to work on some evenings and weekends

Required Qualifications

• Bachelor’s degree or equivalent combination of study and experience
• 3 or more years of experience in admissions, recruitment, customer service, student affairs, or other area of higher education

Preferred Qualifications

• Master’s degree
• Experience working in or with, culturally and racially diverse environments
• 5 years of experience in admissions, recruitment, customer service, hospitality, student affairs, or other area of higher education
• Familiarity with the fields of international affairs and public policy
• Proficiency with CRM systems (i.e. Slate), including functional experience as a front-end user

Working Environment

1. Standard office environment.
2. Unexpected interruptions occur often and stress level is moderate to high.
3. Noise level is quiet to moderate.

Physical Activities

1. Ability to sit in front of a computer for an extended period of time.
2. Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.

Work Schedule

The University’s administrative offices are open Monday – Friday, 8:00 a.m. – 4:30 p.m. Work schedule may vary.

In accordance with the University’s flexible work policy, this position is eligible to be considered for partial remote work. Further details regarding this plan will be determined with the hiring manager and are dependent on the division and team specific needs.

Application Deadline

For consideration, please submit your application materials by 4:00 p.m. (MST) March 22, 2024.

Special Instructions

Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:

The salary grade for the position is 8.

Salary Range:

The salary range for this position is $55,000 – $60,000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits:

The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:

1. Resume
2. Cover Letter